查询投诉通知回调地址
更新时间:2025.08.28商户通过调用此接口查询投诉通知的回调URL。
接口说明
支持商户:【普通商户】
请求方式:【GET】/v3/merchant-service/complaint-notifications
请求域名:【主域名】https://api.mch.weixin.qq.com 使用该域名将访问就近的接入点
【备域名】https://api2.mch.weixin.qq.com 使用该域名将访问异地的接入点 ,指引点击查看
请求参数
请求示例
curl
Java
Go
GET
1curl -X GET \ 2 https://api.mch.weixin.qq.com/v3/merchant-service/complaint-notifications \ 3 -H "Authorization: WECHATPAY2-SHA256-RSA2048 mchid=\"1900000001\",..." \ 4 -H "Accept: application/json" 5
需配合微信支付工具库 WXPayUtility 使用,请参考 Java
1package com.java.demo; 2 3import com.java.utils.WXPayUtility; // 引用微信支付工具库,参考:https://pay.weixin.qq.com/doc/v3/merchant/4014931831 4 5import com.google.gson.annotations.SerializedName; 6import com.google.gson.annotations.Expose; 7import okhttp3.MediaType; 8import okhttp3.OkHttpClient; 9import okhttp3.Request; 10import okhttp3.RequestBody; 11import okhttp3.Response; 12 13import java.io.IOException; 14import java.io.UncheckedIOException; 15import java.security.PrivateKey; 16import java.security.PublicKey; 17import java.util.ArrayList; 18import java.util.HashMap; 19import java.util.List; 20import java.util.Map; 21 22/** 23 * 查询投诉通知回调 24 */ 25public class QueryComplaintNotifications { 26 private static String HOST = "https://api.mch.weixin.qq.com"; 27 private static String METHOD = "GET"; 28 private static String PATH = "/v3/merchant-service/complaint-notifications"; 29 30 public static void main(String[] args) { 31 // TODO: 请准备商户开发必要参数,参考:https://pay.weixin.qq.com/doc/v3/merchant/4013070756 32 QueryComplaintNotifications client = new QueryComplaintNotifications( 33 "19xxxxxxxx", // 商户号,是由微信支付系统生成并分配给每个商户的唯一标识符,商户号获取方式参考 https://pay.weixin.qq.com/doc/v3/merchant/4013070756 34 "1DDE55AD98Exxxxxxxxxx", // 商户API证书序列号,如何获取请参考 https://pay.weixin.qq.com/doc/v3/merchant/4013053053 35 "/path/to/apiclient_key.pem" // 商户API证书私钥文件路径,本地文件路径 36 , 37 "PUB_KEY_ID_xxxxxxxxxxxxx", // 微信支付公钥ID,如何获取请参考 https://pay.weixin.qq.com/doc/v3/merchant/4013038816 38 "/path/to/wxp_pub.pem" // 微信支付公钥文件路径,本地文件路径 39 ); 40 41 try { 42 QueryComplaintNotificationsResponse response = client.run(); 43 // TODO: 请求成功,继续业务逻辑 44 System.out.println(response); 45 } catch (WXPayUtility.ApiException e) { 46 // TODO: 请求失败,根据状态码执行不同的逻辑 47 e.printStackTrace(); 48 } 49 } 50 51 public QueryComplaintNotificationsResponse run() { 52 String uri = PATH; 53 54 Request.Builder reqBuilder = new Request.Builder().url(HOST + uri); 55 reqBuilder.addHeader("Accept", "application/json"); 56 reqBuilder.addHeader("Wechatpay-Serial", wechatPayPublicKeyId); 57 reqBuilder.addHeader("Authorization", WXPayUtility.buildAuthorization(mchid, certificateSerialNo, privateKey, METHOD, uri, null)); 58 reqBuilder.method(METHOD, null); 59 Request httpRequest = reqBuilder.build(); 60 61 // 发送HTTP请求 62 OkHttpClient client = new OkHttpClient.Builder().build(); 63 try (Response httpResponse = client.newCall(httpRequest).execute()) { 64 String respBody = WXPayUtility.extractBody(httpResponse); 65 if (httpResponse.code() >= 200 && httpResponse.code() < 300) { 66 // 2XX 成功,验证应答签名 67 WXPayUtility.validateResponse(this.wechatPayPublicKeyId, this.wechatPayPublicKey, 68 httpResponse.headers(), respBody); 69 70 // 从HTTP应答报文构建返回数据 71 return WXPayUtility.fromJson(respBody, QueryComplaintNotificationsResponse.class); 72 } else { 73 throw new WXPayUtility.ApiException(httpResponse.code(), respBody, httpResponse.headers()); 74 } 75 } catch (IOException e) { 76 throw new UncheckedIOException("Sending request to " + uri + " failed.", e); 77 } 78 } 79 80 private final String mchid; 81 private final String certificateSerialNo; 82 private final PrivateKey privateKey; 83 private final String wechatPayPublicKeyId; 84 private final PublicKey wechatPayPublicKey; 85 86 public QueryComplaintNotifications(String mchid, String certificateSerialNo, String privateKeyFilePath, String wechatPayPublicKeyId, String wechatPayPublicKeyFilePath) { 87 this.mchid = mchid; 88 this.certificateSerialNo = certificateSerialNo; 89 this.privateKey = WXPayUtility.loadPrivateKeyFromPath(privateKeyFilePath); 90 this.wechatPayPublicKeyId = wechatPayPublicKeyId; 91 this.wechatPayPublicKey = WXPayUtility.loadPublicKeyFromPath(wechatPayPublicKeyFilePath); 92 } 93 94 public static class QueryComplaintNotificationsResponse { 95 @SerializedName("mchid") 96 public String mchid; 97 98 @SerializedName("url") 99 public String url; 100 } 101 102} 103
需配合微信支付工具库 wxpay_utility 使用,请参考 Go
1package main 2 3import ( 4 "demo/wxpay_utility" // 引用微信支付工具库,参考 https://pay.weixin.qq.com/doc/v3/merchant/4015119334 5 "encoding/json" 6 "fmt" 7 "net/http" 8 "net/url" 9) 10 11func main() { 12 // TODO: 请准备商户开发必要参数,参考:https://pay.weixin.qq.com/doc/v3/merchant/4013070756 13 config, err := wxpay_utility.CreateMchConfig( 14 "19xxxxxxxx", // 商户号,是由微信支付系统生成并分配给每个商户的唯一标识符,商户号获取方式参考 https://pay.weixin.qq.com/doc/v3/merchant/4013070756 15 "1DDE55AD98Exxxxxxxxxx", // 商户API证书序列号,如何获取请参考 https://pay.weixin.qq.com/doc/v3/merchant/4013053053 16 "/path/to/apiclient_key.pem", // 商户API证书私钥文件路径,本地文件路径 17 "PUB_KEY_ID_xxxxxxxxxxxxx", // 微信支付公钥ID,如何获取请参考 https://pay.weixin.qq.com/doc/v3/merchant/4013038816 18 "/path/to/wxp_pub.pem", // 微信支付公钥文件路径,本地文件路径 19 ) 20 if err != nil { 21 fmt.Println(err) 22 return 23 } 24 25 response, err := QueryComplaintNotifications(config) 26 if err != nil { 27 fmt.Printf("请求失败: %+v\n", err) 28 // TODO: 请求失败,根据状态码执行不同的处理 29 return 30 } 31 32 // TODO: 请求成功,继续业务逻辑 33 fmt.Printf("请求成功: %+v\n", response) 34} 35 36func QueryComplaintNotifications(config *wxpay_utility.MchConfig) (response *QueryComplaintNotificationsResponse, err error) { 37 const ( 38 host = "https://api.mch.weixin.qq.com" 39 method = "GET" 40 path = "/v3/merchant-service/complaint-notifications" 41 ) 42 43 reqUrl, err := url.Parse(fmt.Sprintf("%s%s", host, path)) 44 if err != nil { 45 return nil, err 46 } 47 if err != nil { 48 return nil, err 49 } 50 httpRequest.Header.Set("Accept", "application/json") 51 httpRequest.Header.Set("Wechatpay-Serial", config.WechatPayPublicKeyId()) 52 authorization, err := wxpay_utility.BuildAuthorization(config.MchId(), config.CertificateSerialNo(), config.PrivateKey(), method, reqUrl.RequestURI(), nil) 53 if err != nil { 54 return nil, err 55 } 56 httpRequest.Header.Set("Authorization", authorization) 57 58 client := &http.Client{} 59 httpResponse, err := client.Do(httpRequest) 60 if err != nil { 61 return nil, err 62 } 63 respBody, err := wxpay_utility.ExtractResponseBody(httpResponse) 64 if err != nil { 65 return nil, err 66 } 67 if httpResponse.StatusCode >= 200 && httpResponse.StatusCode < 300 { 68 // 2XX 成功,验证应答签名 69 err = wxpay_utility.ValidateResponse( 70 config.WechatPayPublicKeyId(), 71 config.WechatPayPublicKey(), 72 &httpResponse.Header, 73 respBody, 74 ) 75 if err != nil { 76 return nil, err 77 } 78 response := &QueryComplaintNotificationsResponse{} 79 if err := json.Unmarshal(respBody, response); err != nil { 80 return nil, err 81 } 82 83 return response, nil 84 } else { 85 return nil, wxpay_utility.NewApiException( 86 httpResponse.StatusCode, 87 httpResponse.Header, 88 respBody, 89 ) 90 } 91} 92 93type QueryComplaintNotificationsResponse struct { 94 Mchid *string `json:"mchid,omitempty"` 95 Url *string `json:"url,omitempty"` 96} 97
应答参数
200 OK
mchid 必填 string(64)
【商户号】 返回创建回调地址的商户号,由微信支付生成并下发。
url 必填 string(255)
【通知地址】 通知地址,仅支持HTTPS。
应答示例
200 OK
1{ 2 "mchid" : "1900012181", 3 "url" : "https://www.xxx.com/notify" 4} 5
错误码
公共错误码
状态码 | 错误码 | 描述 | 解决方案 |
---|---|---|---|
400 | PARAM_ERROR | 参数错误 | 请根据错误提示正确传入参数 |
400 | INVALID_REQUEST | HTTP 请求不符合微信支付 APIv3 接口规则 | 请参阅 接口规则 |
401 | SIGN_ERROR | 验证不通过 | 请参阅 签名常见问题 |
500 | SYSTEM_ERROR | 系统异常,请稍后重试 | 请稍后重试 |
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